AquaSafe Home Water Treatment

Frequently Asked Questions

Q: How does the Pool System work?
A: Simple. Every time your pump runs the oxygen electrodes deliver a non-chemical shock to your water when the water passes through your pressure line. Once per week you adjust your pH and take a copper test. You will switch the button on your Electronic Control Unit and ionize for 4 - 8 hours depending on your pool size and bather load. This will put copper in your pool which is a great algaecide and deadly to viruses.

Q: My pool man says this will not work. What should I do?
A: Would you ask him which pool he knows of where the System did not work? All of our equipment comes with a 60-day money-back guarantee. We would be interested in the name of the unsatisfied customer. What is the name of your pool store?

Q: Will the metal stain my pool?
A: The copper will only stain your pool if you use chlorine along with the system. Previous technologies did not have our electronic oxidation. When you have copper or silver in a pool with chlorine it will stain green or black. Our system is 100% chlorine-free. Chlorine stains and bleaches pools, and damages pool equipment. We can probably help you with any mineral or chemical spots you already have.

Q: Is Copper in the water safe for me?
A: Absolutely. We run our pools ¼ of the safe drinking water levels according to the EPA. In fact, if you drank 2 gallons of pool water you would reach the amount of copper found in a multiple-vitamin.

Q: Do you mean that I will never use chemicals again?
A: Only for pH adjustment. We need to neutralize pH to maximize the kill rate of our oxygen and copper. Water without chemical will want to be 7.0 pH, which is pH neutral. We recommend muriatic acid, for pH-down, from a "building center", or baking soda, for pH-up. If you mismanage your pH or copper level and get an algae bloom we might suggest using a quart of non-metal algaecide or a few pounds of non-chlorine shock (potassium monopersulfate), but the pool requires no regular chemicals for sanitation.

Q: How hard is this to install?
A: The chamber is easy to install. You simply select 11" of your above-ground pipe on the return side between the pump and pool. Make two cuts and PVC glue in our Quick-Change Unions. The Unions allow ¼" error in measurement, so you do not have to be exact. The unit comes pre-wired to plug into any 110V outlet.

Q: Is the system easy to install and operate?
A: Yes. As mentioned in the installation and operation sections on our pool and spa products, installation of the Standard and Turbo models can easily be completed in a couple of hours. Operation of the system requires weekly testing of the pH and copper in the pool water and simply flipping a switch, much like a light switch on and off a couple of times.

Q: How long do the copper bars last and how much do they cost to replace?
A: Life of the copper bars will depend on the length of your pool season, the calcium hardness of the water and the size of your pool. Normally, they will last 3-4 years and cost only £95 to replace. They can be replaced by the pool or spa owner with a screw driver.

Q: How does the system compare to salt-to-chlorine generating devices?
A: The system is superior to salt-to-chlorine generators in many ways. First, pool and spa water treated with the system is preferred by virtually every person that has had the opportunity to swim in a pool treated with it versus a pool treated with a salt-to-chlorine generator. Secondly, water in an AquaSafe treated pool is free of all sanitizing chemicals and has the feel and taste of bottled water. Salt-to-chlorine generators produce chlorine and can adversely affect pool equipment, liners, covers and the swimmers. The discharge water from a pool treated with a salt-to-chlorine generator can contaminate soil and ultimately kill vegetation and sterilize the soil.

Q: How much savings will there be?
A: If you currently use any chemicals for sanitizing, algae control or clarifying your water, you will no longer need them. If you are currently running your pump more than 8-12 hours per day, you will save electricity. If you currently need to backwash more frequently than twice a month, you will likely save water. The actual savings amount will very depending on the size of the pool, the type of sanitation currently being used, the length of the season and other factors too numerous to list here. While the system will easily pay for itself in a few years, money is only one of the reasons a pool or spa owner should buy an AquaSafe system. The health and safety issues are equally if not more important than the economics of owning the system.